“Ring the bells that still can ring.
Forget your perfect offering.
There is a crack in everything,
That’s how the light gets in.” – L. Cohen
We work hard here at WSU to be excellent in everything we do. Sometimes there are a few cracks created here and there as we learn and grow from our errors. That’s OK. There is always room for improvement. That’s how the light gets in.
We assess student learning, find that things may need some adjustments or enhancement, and we make our changes. That’s OK. There is always room for improvement. That’s how the light gets in.
As we move further into more transparent modes of communication and communicating, we are making some deliberate cracks in past ways of thinking or proceeding. We welcome some cracks in old processes and modes that no longer reflect the reality of our world now, today, in 2014.
This year, we will embark on a university-wide effort to set the new directions for WSU-W/WSU-R. Along with this interesting (in a good way!) work, we will find some areas that have been starved for the light of day. A few examples include old regulations (that should really be policies and procedures), processes that need a LEAN approach to save people time and effort, letting go of turf and perceptions of “us versus them,” speeding up our formal communication processes to be more in line with contracts and simple human to human respectful conversation. We will turn over some hefty old stones, empower ourselves to think differently…then stand blinking in the sunlight when we make a crack in an old attitude, an outdated practice, or a false obstacle.
That’s OK. There is always room for improvement. That’s how the light gets in.